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Water Service Payment Assistance | CAReS

2516 Carter Avenue, Ashland, KY 41101

Eligibility

Must have/meet: * Resident of service area * At risk of loss of utility service * Meet program guidelines for household income and expenses * Have not received utility assistance or rent assistance in the last 12 months

Required documents

Please bring with you: * Current water shut-off/delinquent notice * The previous 2 months of water bills * Current month's rent receipt if home is rented * Documentation of monthly mortgage payment and receipt to show proof of payment if home is owned * Most recent bill for all utilities the client pays and receipts to show proof of payment of each * Documentation of court-ordered monthly child support payments, if applicable * A valid Neighborhood Card

Hours

Mon-Fri 10:00 am-3:00 pm (EST)

606-324-2949
Voice·

Main

Application process

Walk-in or call

Fees

Free

Service area

Elliott County, KY Boyd County, KY Greenup County, KY Carter County, KY Lawrence County, KY

Provides housing referrals, utility assistance for electricity, gas or water; rent assistance, emergency food, prescription assistance, birth certificate application/fee payment assistance, referrals for ID cards, baby care items and referrals to other social services as needed for individuals and families in emergency/crisis situations. Also provides holiday assistance for the Christmas season through the CAReS Giving Tree Program.

Providing organization

CAReS

Provides housing referrals, utility assistance for electricity,gas or water; rent assistance, emergency food, prescription assistance, birth certificate application/fee payment assistance, referrals for ID cards, baby care items and referrals to other social services as needed for individuals and families in emergency/crisis situations.